NoMercy Entertainment cares a lot about your privacy. We therefore only process data that we need to (improve) our services and handle the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes. This privacy policy applies to the use of the website and the services provided by NoMercy Entertainment, including all sub-domains of nomercy.tv. The starting date for the validity of these conditions is 12/08/2022, with the publication of a new version the validity of all previous versions expires.
This privacy policy describes what information about you is collected by us, what this information is used for and with whom and under what conditions this information may be shared with third parties. We also explain to you how we store your data and how we protect your data against misuse and what rights you have with regard to the personal data you provide to us. If you have any questions about our privacy policy, please contact our privacy contact person, whose contact details can be found at the end of our privacy policy. About data processing Below you can read how we process your data, where we store it, which security techniques we use and for whom the data is visible.
Software
Our website is developed with software. Personal data that you make available to us for the benefit of our services will be shared with the developer of the software. The developer has access to your data to provide us with (technical) support, they will never use your data for any other purpose. The developer is obliged to take appropriate security measures based on the agreement we have concluded with them. These security measures consist of the application of strict SSL encryption and a strong password policy. The developer uses tracking to collect technical information regarding your use of the software, no personal data is collected and/or stored with the developer other than strictly necessary to enable the technical facility. The website components of nomercy.tv are secured with HTTPS and the use of the website is always sealed with a secure connection between the user and the software. The technical data about the functioning of this software is stored and the developer reserves the right to share collected data within its own group to further improve the service.
NoMercy Entertainment users can host a MediaServer themselves, which other NoMercy Entertainment users can use. NoMercy Entertainment is not responsible for any damage or misuse of the information displayed when you connect to this MediaServer. NoMercy Entertainment is not responsible for the content of the hosted MediaServer or any copyright infringement.
Web hosting
We purchase web hosting from 'Digital Ocean' and our domain names from 'Strato' . The web hosting processes personal data on our behalf and does not use your data for its own purposes. This party can collect metadata about the use of the services. This is not personal data. The web hosting has taken appropriate technical and organizational measures to prevent loss and unauthorized use of your personal data. The web hosting is obliged to maintain confidentiality under the agreement.
Email and mailing lists
We use the services of 'Strato' for our regular business e-mail traffic . This party has taken appropriate technical and organizational measures to prevent misuse, loss and corruption of your and our data as much as possible. The organization of this company does not have access to our mailbox and we treat all our e-mail traffic confidentially.
Purpose of data processing
General purpose of the processing
We use your data exclusively for the purpose of our services. This means that the purpose of the processing is always directly related to the assignment you provide. We do not use your data for (targeted) marketing. If you share data with us and we use this data to contact you at a later time - other than at your request - we will ask you for explicit permission to do so. Your data will not be shared with third parties, other than to comply with accounting and other administrative obligations. These third parties are all bound to confidentiality on the basis of the agreement between them and us, an oath, or legal obligation.
Automatically collected data
Data collected automatically by our website is processed with the aim of further improving our services. This data (for example your IP address, web browser and operating system) is not personal data.
Retention periods
In appropriate cases, NoMercy Entertainment may be required by law to share your data in connection with cooperation in government tax or criminal investigations. In such a case we are forced to share your data, but we will oppose this within the possibilities offered by the law. We keep your data as long as you are our client. This means that we keep your customer profile until you indicate that you no longer wish to use our services. If you inform us of this, we will also regard this as a request to be forgotten. Based on applicable administrative obligations, we must keep invoices with your (personal) data, so we will keep this data for as long as the applicable period runs. However, employees no longer have access to your client profile and documents that we have produced in response to your assignment.
Your rights
Under applicable Dutch and European legislation, you as a data subject have certain rights with regard to the personal data processed by or on behalf of us. We explain below what these rights are and how you can invoke these rights. In principle, to prevent misuse, we only send copies and copies of your data to your email address already known to us. In the event that you wish to receive the data at a different e-mail address or, for example, by post, we will ask you to identify yourself. We keep an administration of completed requests, in the case of a request to be forgotten we administer anonymized data. You will receive all copies and copies of data in the machine-readable data format that we use within our systems. You have the right to file a complaint with the Dutch Data Protection Authority at any time if you suspect that we are using your personal data incorrectly.
Right of inspection
You always have the right to inspect the data that we process or have processed that relates to your person or can be traced back to you. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data at the e-mail address known to us, with an overview of the processors who have this data, stating the category under which we have stored this data.
Right of rectification
You always have the right to have the data that we process or have processed that relates to your person or can be traced back to you amended. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the data has been adjusted to the e-mail address known to us. Right to limit processing You always have the right to limit the data that we process or have processed that relates to your person or can be traced back to you. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the e-mail address known to us that the data will no longer be processed until you cancel the restriction.
Right to portability
You always have the right to have the data that we process or have processed that relates to your person or can be traced back to you, processed by another party. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all data about you that we have processed or that has been processed on our behalf by other processors or third parties at the e-mail address known to us. In all likelihood, we can no longer continue the service in such a case, because the secure linking of data files can no longer be guaranteed.
Right to object and other rights
Where appropriate, you have the right to object to the processing of your personal data by or on behalf of NoMercy Entertainment. If you object, we will immediately cease data processing pending handling of your objection. If your objection is well-founded, we will make copies and/or copies of data that we process or have processed available to you and then permanently discontinue the processing. You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe that this is the case, please contact our contact person for privacy matters.
Cookies
Third party cookies
In the event that third-party software solutions use cookies, this is stated in this privacy statement.
Changes to the privacy policy
However, you will always find the most recent version on this page.
We reserve the right to change our privacy policy at any time.
If the new privacy policy has consequences for the way in which we process already collected data relating to you, we will inform you by e-mail.